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Latch

Comparison

Latch vs Mindbody

Mindbody is built for studios with class schedules and booking flows. Latch is built for 24/7 gyms that want payments and door access without the complexity. Here's how they compare for NZ operators.

FeatureLatch← usMindbody
Monthly price (NZD)$200 flat$180–$600+ USD
Hardware included
Door access built-in
Setup cost$0$1,500–$4,000+
Payments built-in
Auto revoke on non-payment
Phone unlock (no app)
Class scheduling
Marketing & email tools
App marketplace integrations
NZD pricing
NZ-based support
No lock-in contract

Mindbody pricing in USD converted at approximate NZD rate. Access hardware costs separate and not included above. Correct as of early 2026.

Two different products solving different problems

Mindbody is a comprehensive studio management platform: class timetables, instructor scheduling, client-facing booking apps, waitlists, marketing emails, retention analytics. It's designed for yoga studios, pilates, crossfit boxes — businesses where people book specific sessions.

Latch doesn't do any of that. It does one thing: members pay a monthly subscription, and while their subscription is active they can unlock your door from their phone. No bookings, no class schedules, no waitlists. If your gym is open floor access — come when you want, leave when you want — that's the use case Latch is built for.

The NZD problem with Mindbody

Mindbody pricing is in USD and fluctuates with the exchange rate. A plan that was NZD $200/month last year might be $220 next year with no change in plan. Support is not NZ-based, and timezone coverage for urgent issues can be frustrating.

Latch is NZD-only, built in NZ, and support responds within the NZ business day.

Mindbody doesn't control your door

Even if you use Mindbody for memberships, you'll need a separate access control system for the door. Kisi integrates with Mindbody via API, but requires hardware installation ($2,000–$5,000) and its own subscription. The result is two monthly fees, two systems to configure, and a risk that the two get out of sync — a cancelled member who still has door access.

The verdict

Which one is right for you?

Choose Latch if…

  • Your gym is open floor — no classes or bookings
  • You want 24/7 access without any staff on site
  • You want NZD pricing and NZ-based support
  • You want hardware included, not sourced separately
  • You want payments and door access as one system

Choose Mindbody if…

  • You run structured classes with instructor scheduling
  • Members need to book specific sessions or time slots
  • You need marketing automation and client retention tools
  • You have multiple instructors or staff to manage
  • USD pricing and global support are acceptable tradeoffs

Common questions

Does Mindbody include door access control?+
No. Mindbody is a booking and business management platform. Door access requires a separate system — Kisi, Salto, or a fob system — integrated via API or installed independently. You'll pay for both Mindbody and the access hardware.
Is Mindbody available in NZ?+
Mindbody operates internationally including NZ, but pricing is in USD, support is not NZ-based, and some features are US/Australia-centric. Several NZ studios have moved away from Mindbody citing cost and support timezone issues.
How much does Mindbody cost for a small studio?+
Mindbody's Starter plan is around USD $129/month but has feature limitations. Most serious studios end up on the Accelerate plan at USD $259/month or higher. At current exchange rates that's NZD $215–$430+/month, before any access control hardware.
Can members unlock the door through Mindbody?+
No — Mindbody doesn't control physical door access. You'd need a separate access system (Kisi, Salto, or similar) integrated with Mindbody to automate access based on membership status. That's additional cost and configuration complexity.
Who should choose Mindbody over Latch?+
Studios that need class timetables, instructor management, a client-facing booking app, waitlists, and marketing automation. Mindbody is a full studio management platform. Latch is for gyms that need payments and door access only — no classes, no bookings.

Think Latch is the right fit?

Set up in an afternoon, first month free. Hardware ships to you pre-configured. No lock-in contract.

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